Privacy Policy

Effective Date: 19 October 2024

Thank you for choosing RENavix, a product of Mile High Technologies LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application (when launched), and related services (collectively, the "Services").

By accessing or using the Services, you agree to this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must stop using the Services immediately.

We collect personal information that you provide directly to us when you register for an account, subscribe to our Services, or interact with the platform. This may include, but is not limited to:

• Name
• Email address
• Phone number
• Addresses

We automatically collect certain information when you use the Services. This data helps us improve our platform and understand how users engage with RENavix. Usage data may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on each page
• Date and time of access
• Referring URL

If you enable location services on your device, we may collect location data to provide accurate route optimization services. You can disable location services at any time in your device settings.

We use cookies and similar technologies to collect and store information about your interactions with the Services. Cookies help us improve your experience by remembering your preferences and enabling certain features.

You can manage cookie preferences in your browser settings. Note that disabling cookies may affect the functionality of the Services.

We may use the information we collect for the following purposes:

• To provide and improve our Services: We use personal and usage data to operate and enhance the functionality of RENavix.
• To process payments: We use payment information to manage subscriptions and process transactions via third-party payment processors (e.g., Stripe, Google Play Store, Apple App Store).
• To communicate with you: We may send emails, notifications, and alerts related to your account, including updates, security alerts, and important service-related information.
• To personalize your experience: We may use your information to tailor content and suggestions to your preferences and interests.
• To conduct analytics: We use Google Analytics and other tools to track user behavior and understand usage trends for improving the platform.
• To comply with legal obligations: We may use your data to comply with applicable laws, regulations, and legal processes.

We do not sell your personal information to third parties. However, we may share your information with:

We may share information with third-party service providers who assist us with payment processing, analytics, customer support, and other operational needs. This includes:

• Stripe (for payment processing)
• Google Analytics (for usage tracking)
• Cloud hosting providers

These providers are bound by confidentiality agreements and are not authorized to use your information for any purpose other than to provide the services on our behalf.

We may disclose your information if required by law or if we believe that such action is necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate wrongdoing related to the Services
• Protect the safety of our users or the public

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you if such a change in ownership affects the handling of your personal data.

You have the following rights regarding your personal data:

You have the right to access the personal information we hold about you. You may also request corrections to your information if it is inaccurate or incomplete.

You may request the deletion of your personal information, subject to certain legal exceptions (e.g., financial transaction records). For detailed instructions on how to delete your data, please visit our Data Deletion Instructions page or contact us at support@renavix.com. We may request verification of your identity before fulfilling your request.

You may opt out of non-essential communications, such as marketing emails, by following the unsubscribe instructions provided in those communications. However, you will continue to receive important service-related communications, such as billing notices and security alerts.

Where applicable, you have the right to request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@renavix.com. We may request verification of your identity before fulfilling your request.

We are committed to protecting your personal data and take appropriate measures to safeguard it against unauthorized access, loss, misuse, or alteration. Our security practices include:

We use encryption protocols (such as SSL/TLS) to protect sensitive information transmitted online. This ensures that your data, such as payment details, is securely transmitted and stored.

We restrict access to personal data to employees, contractors, and third parties who need that data to operate, develop, or improve our Services. All individuals with access to personal data are subject to strict confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We regularly review our security policies and practices to ensure that we meet industry standards and address any vulnerabilities. This includes both internal and external audits of our security systems and protocols.

Where applicable, we ensure that our third-party service providers (such as Stripe and Google Analytics) have appropriate security measures in place to protect your data. While we work with reputable providers, we are not responsible for breaches or failures that occur within their systems.

While we take steps to protect your personal information, you also play an important role in safeguarding your account. We encourage you to:

• Use a strong, unique password for your account.
• Enable two-factor authentication (if available).
• Be cautious when sharing your account information.

Despite our best efforts, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Afterward, we will delete or anonymize your information in a secure manner.

Our Services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that we have collected data from a minor, please contact us immediately, and we will take steps to delete the information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any changes will be posted on this page with an updated "Effective Date." If the changes are significant, we may notify you by email or through a prominent notice on the Services.

Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@renavix.com
Business Location: Colorado Springs, CO, United States